Terms of use and sale

1. Purpose

These terms govern the use of the Foldy service and the purchase of its paid plans. They apply as soon as you sign in; for purchases, they are accepted before each payment.

2. The service

Foldy lets the administrators of a Discord server, through a bot they add themselves, make backups (server configuration: roles, channels, permissions, emojis), archives (the same plus the history of messages the bot can read), read them, share them with chosen Discord accounts and restore a configuration. Foldy depends on Discord: some data may be unavailable (private channels, deleted messages, Discord limits).

3. Account

You sign in with a Discord account and must follow Discord's terms, including its minimum age. To buy a plan you must be an adult or have your legal guardian's consent. You can delete your account at any time from the “My account” page.

4. Your commitments as an administrator

• only install Foldy on servers you administer;
• inform members that Foldy is present and keep that information visible;
• never use Foldy to harass, expose or harm anyone, or to store illegal content;
• respect members' rights, including their right to refuse archiving.
• only make an archive public if you are entitled to, knowing any member can remove their messages; publishing a server template only shares its structure, never its members.

5. Server members' data

For the messages and information of a server's members, the administrator using Foldy is the controller and Foldy acts as processor (GDPR, Article 28), under the data processing agreement accepted at installation. Each member can refuse the archiving of their future messages with the /foldy optout command. See the privacy policy.

6. Plans and prices

A free plan and paid plans (Starter, Pro, Ultimate) are offered, monthly or yearly. Prices are in euros, all taxes included, on the Plan page, together with each plan's limits. A price change never affects a period already paid. A struck-through price is only shown if it is a price actually applied, as required by price reduction rules.

7. Order and payment

Payment is made on the secure page of SellAuth, our payment provider (cryptocurrencies, PayPal). The plan starts as soon as payment is confirmed. There is no automatic renewal: the plan ends on the date shown unless you buy again.

8. Changing plan

If you change plan before the end of the current period, the time left is converted to the new plan in proportion to monthly prices. The added time is shown before payment.

9. Right of withdrawal

As a consumer, you have 14 days from purchase to withdraw without giving any reason. By purchasing, you expressly request that the plan starts upon payment confirmation; if you withdraw afterwards, you owe an amount proportional to the service provided until your request, and the rest is refunded within 14 days by the same means of payment (for cryptocurrency, to the address you give us, for the euro value paid). Send a clear statement to support@foldy.fr (you may use the French model form).

10. Legal guarantee and refunds

Foldy is a digital service covered by the legal guarantee of conformity. If the service is durably interrupted through our fault, the lost period is extended or refunded pro rata. Outside withdrawal and the legal guarantee, a started period is not refunded.

11. Availability and liability

We do our best to keep Foldy running and your data safe, without being able to guarantee zero interruption. Nothing in these terms limits your consumer protection or our liability for gross negligence or personal injury.

12. Illegal content, suspension and termination

Illegal content can be reported to support@foldy.fr. We handle reports promptly and inform the person concerned of any measure taken and its reasons, with the possibility to contest it. Serious breaches may lead to the suspension of an account or server; you are informed in that case.

13. Changes, complaints, law

You will be notified at least 30 days before any significant change to these terms. Contact us first at support@foldy.fr; you may then refer to a consumer mediator. These terms are governed by French law; residents of another EU country keep the protection of their country's mandatory rules.